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If you forget your login, you can use your privacy questions to get back into your account.
Be upfront about all the details of the item, specifically defects, use, and abnormalities. Proof of shipment is required when you received an unauthorized payment and can be an online or physical proof from the shipping company.
For more information, see our User Agreement Eligible items must be tangible goods sold by sellers with a primary residence in Canada.
To ensure Pay Pal's Seller Protection covers you, you will need proof of shipment or delivery.
When a buyer requests a chargeback or fund reversal from their credit card provider, we’ll work with you to resolve the issue.
We may put a hold on the associated funds in your account until the issue is resolved.