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If you purchased a subscription, we will retain your data for at least 12 months after your subscription ends in case there are any outstanding billing or other customer service issues.

A record of a customer service query is retained for at least three years from the date it was submitted to us.

Privacy Notice Introduction This privacy notice is for visitors to our websites, apps and other digital platforms.

The data these companies might hold about you is collected from publicly available records, such as the electoral roll, or from other sources where you have agreed for your information to be shared with third parties.

If you contact our Customer Services team, we will need your name and contact information as well as full details of your query.

We collect data about our website’s visitors using technology such as cookies, device IDs, IP addresses and location data.

When you sign in to the website using social media you grant permission to the social network to share some of your details with us.

Depending on the network this will include basic account information such as name, email address, date of birth and any other details you choose to share according to your particular social media account settings. * Verifying your identity (for example when you return to the website and have already logged in) * Personalising the advertising you see on the website so that it is more relevant to you.

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